Our Services

Whether you need help sharpening your strategy, building internal systems, or getting the word out, our approach is grounded, practical, and tailored to your needs. Here are ways we can support you. But know that we are ready to meet you where you are to take you where you need to go.

Strategy & Direction

Aligning strategy with resources, capacity & culture. Whether you’re launching something new or refining what’s already in motion, we help organizations get clear on where they’re going and how to get there.

Vision & Planning

  • Vision & Goal Setting – Whether you're building something new or navigating change, we’ll help you design inclusive planning processes that clarify your mission, sharpen your goals, and align leadership, staff, and boards. The result: Actionable plans that don’t sit on a shelf.

  • Organizational Assessment – We take a close look at how your organization currently operates—what’s working, what’s not, and where capacity is stretched. From there, we identify opportunities to improve workflows, align teams, and support your mission more effectively.

  • Evaluation Planning – We help define what success looks like and build tools to track progress so you can measure impact, share your story, and make informed decisions.

Leadership & Team Coaching

  • Executive & Staff Coaching – Sometimes an outside perspective makes all the difference. We offer candid, thoughtful coaching for leaders and teams navigating change, growth, or uncertainty with a focus on communication, clarity, and resilience.

  • Board & Staff Alignment – We support stronger collaboration and shared purpose across leadership teams, boards, and staff, helping everyone move in the same direction.

operations and project management

Think of us as the COOs you didn’t know you needed. We help mission-driven organizations strengthen internal operations, manage projects with purpose, and build the systems that support sustainable growth.

Organizational Structure & Development

  • Organizational Structure – We can map out your team structure with clear roles and responsibilities so everyone knows who does what—and why it matters. If there are gaps, we can help you recruit and hire new staff. From job descriptions to interviews, we can support your hiring processes so you can build a strong, aligned team.

  • Advisory Board Support – Whether your board needs new energy or a clearer structure, we’ll help to assess your needs, find the right members, and support ongoing engagement.

  • Staff Development – We help you identify individual and team strengths, spot growth opportunities, and make recommendations for meaningful professional development to build capacity from within.

Internal Policies & Workflows

  • Internal Polices – Do you have policies in place that help align staff and drive efficiency?  We will help you develop or design new policies to organize your work and make sure existing policies are clear, practical, and communicated in a way that keeps everyone on the same page.

  • Workflow Optimization – No one wants to work on a project someone else has already completed or be asked to design something when the outcome has already been established.  We will review and refine your internal systems to make sure there is a clear chain of command and inclusive processes understood by all.

Program Development & Meeting Design/Support

  • Program Development – You bring the expertise; we guide the process by asking insightful questions, offering innovative ideas, and helping you achieve the impact you envision.

  • Meeting Design/Support – Sometimes you just need an extra set of hands. We can help you plan, facilitate, and document meetings so your team can focus on moving forward.

Community Health Needs Assessments (CHNA)

  • CHNA & Impact Analysis – We guide you through gathering and analyzing data—both qualitative and quantitative to understand community needs, identify opportunities, and inform your strategy with evidence-based insights.

Resource Allocation / Determination of Need (DON) Funding

  • Resource Allocation – Do you have funding to distribute? We’ll help you design and develop your funding processes so that they are realistic for the size and capacity of your organization and the organizations you hope to fund.

  • Determination of Need (DON) Funding - Are you a non-profit hospital or insurer looking to allocate funding to address community need?  We will help you follow state guidelines and develop a plan that is inclusive and transparent – helping with committee design, project planning, along with a clear communications plan and streamlined decision-making tools and processes.

COMMUNICATIONS

We roll up our sleeves to help you get the word out, whether you're launching something new, navigating a crisis, or keeping staff and stakeholders in the loop. From press releases to internal updates, we help you communicate with clarity, purpose, and heart.

Messaging & Content Creation

  • Message Development – We help you shape key messages that are consistent, mission-aligned, and ready for any audience, from staff to stakeholders to the public.

  • Executive Communications – Whether it’s a speech, an internal update, or a leadership message, we help executives communicate with impact and authenticity.

  • Content Writing – Need a press release, newsletter, op-ed, or blog post? We craft content that’s clear, compelling, and tailored to your needs.

Media Relations & Public Engagement

  • Media Strategy & Outreach – We can help position your organization as a trusted voice by identifying story opportunities, pitching to media, and coordinating interviews.

  • Thought Leadership – We help your leaders show up in the right places—through op-eds, panels, speaking opportunities, and more.

  • Media Training – We coach teams and leaders to deliver your message effectively and stay on point during interviews or public appearances.

Digital & Internal Communications

  • Internal Communications – From change management to morale boosts, we help you communicate clearly and consistently with your team.

  • Email Campaigns & Outreach – We create email content that helps expand your reach and keeps your target audience informed and engaged.

  • Website Content Strategy – Whether you’re building from scratch or refreshing what you have, we make sure your site reflects your voice, values, and goals.

  • Social Media Strategy & Management - We design and manage campaigns that expand your reach, engage your audience, and amplify your message.

Major Event Planning

  • We support the design, messaging, and execution of high-profile events that advance your mission and leave a lasting impression.

Creative Design and Production

  • From print to digital, we work with expert designers to translate your story into compelling visuals that inform, inspire, and engage.